Particularly:
- Ability to upload an image of the problem. (A picture can be worth a thousand words.)
- Topic notification by e-mail when a reply is posted. (Very, very cool.)
- Emoticons are great for keeping a sense of humor
during a meltdown 
. - Ability to declare "Friends" and "Foes". (People I listen to, and people who if I never heard from them again it would be too soon!)
W.
"It's hard to fight an enemy who has outposts in your head."
-Sally Kempton
